Business Impact Assessment - Business Impact Assessments (BIA) results are frequently non conclusive due to data inconsistencies and the variability of their input. BIA analysis often focuses only on the financial loss per hour of downtime and the prioritization of business functions and their recovery needs.
EverGreen's Mitigator software provides an extensive business impact analysis based on the current financial situation, the probability of localized threats, and the use of best practices to mitigate unexpected interruptions. The analysis:
- Calculates the statistical probability of loss during catastrophic events in your area
- Measures financial loss of critical assets at each level in your organization
- Provides loss exposure relative to each business unit and their critical applications
- Prioritizes recovery of business units, processes, applications, and IT infrastructure
- Compares each organization to internal organizations and industry best practices
Technology Risk Assessment - Uninterrupted business services depend on the resiliency of IT infrastructure. Business service level requirements are used to specify recovery time and recovery point objectives.
EverGreen's Mitigator software provides a comprehensive analysis with recommendations based on over 1000 best practices to determine the level of disaster preparedness for each business unit, application, and data center.
- Measures your ability to meet critical Recovery Time and Point Objectives
- Performs "GAP Analysis" comparing your operations against industry Best Practices
- Compares critical application availability against disaster preparedness
- Generates reports for recommendations to reduce risk and improve recoverability
Operational Impact Assessment - If a key process is interrupted, it is vitally important to know the impact it will have on dependent operations, such as: other business processes, IT functions, life and safety, moral, customer perception, and shareholder value.
EverGreen's Mitigator software provides the ability to measure any process against any set of critical variables through the use of web based surveys. The data is collected from subject matter experts. The Mitigator software includes the following capability:
- Compares the impact of operational loss to critical processes within specified time frames
- Defines organizational recovery time objectives
- Measures severity level and consequence relative to impact categories
- Captures organizational goals and historical interruptions
Recovery Strategies - Choosing the best recovery strategy to meet the needs of your organization is critical to the success of servicing your customers.
EverGreen's Mitigator software assists in the development of recovery scenarios which are based on the data analysis performed within the Mitigator assessment process.
- Determines most cost-effective disaster recovery scenarios to meet RTOs and RPOs
- Prioritizes critical application and asset recovery
- Presents recovery strategy pros and cons for best Return on Investment (ROI)
- Allows scenario based planning by organization and recovery priorities
Business Continuity Planning - Business Continuity Planning involves protecting critical business processes and their supporting IT infrastructure to ensure continuous operations. EverGreen's Mitigator software is the industries most comprehensive business continuity management solution for assessing, mitigating, planning and testing every aspect of your business continuity environment. The Mitigator software:
- Automates disaster recovery planning using input from BIA and Strategies modules
- Includes 100's of detailed disaster recovery tasks
- Manages disaster recovery team membership, responsibilities and contact information
- Allows plan development for multiple locations, organizations and processes
- Integrates recovery dependencies for applications, servers, networks
- Assists in the development and tracking of disaster recovery testing scenarios
- Provides complete DR/Business Continuity Plans and Response Team documentation
- Incorporates and provides rapid access to existing operational or DR documentation
Ease of Use - EverGreen's Mitigator software is easy to use and logically organized with multiple layers of tutorials and documentation. Mitigator is built for the BC/DR professional who needs extensive capability to manage the overall program as well as for the casual DR Team member who occasionally needs to add, change, or read their specific data. The Mitigator software provides:
- Smart Client BCP Administrator module for standardization and control
- Flexible Continuity Manager web module for surveys responders and BCP planners
- Unlimited, secured web browser access for planning and emergency response
- Automated tutorials, Help functions and User Guide to simplify your learning process
- User scenarios to guide the BC/DR planning process
- Overviews, guidelines and detailed descriptions for all plan sections
- Import and audit function to load staff and asset information from other databases
- Large report selection in Microsoft Word /Excel and Adobe PDF format
Operational Management - The goal of every organization is to provide on-time delivery of goods and services. An unexpected interruption can be devastating, whether it's a server failure or a catastrophic event. EverGreen's Mitigator software can assess vulnerabilities, measure their impact, and mitigate loss before you are ever confronted with the challenge of a disaster.
- Reduces disaster recovery and business continuity planning by more than 50%
- Promotes standardization and documentation of business, operational and IT practices
- Mitigates risk by helping you understand your vulnerabilities
- Minimizes financial loss when business and operational interruption occurs
- Assists your organization to maintain normal operations for any interruption
Document Management - Most organizations are too busy managing day-to-day operations to worry about process documentation and having it readily available during the disaster recovery process. EverGreen has solved this dilemma by integrating document management capability into Mitigator software that allows the storage of critical documentation within the framework of the business continuity environment.
- Consolidates all critical on-line documents into a protected area
- Secures access to authorized users
- Documents change control within a shared environment
- Links critical documents into your disaster recovery / business continuity plans
- Integrated with and powered by Microsoft SharePoint Services
Emergency Notification - Effective communications is one of the most important disaster management activities during an emergency event. Providing outbound and inbound calling is needed to communicate with family, staff, first responders, and to activate and manage your Business Continuity Plan. EverGreen's Mitigator software provides a seamless integration of business continuity planning with emergency notification along with:
- Messaging managed as an integral component of your Business Continuity Plan
- Guaranteed message delivery times for critical notification needs
- Global interactive messages via phone, web, pager, or BlackberryTM
- Collaborative messaging with surveys and conference call access
- Escalation to operator or next person when messages are not acknowledged
- On-line tracking of message delivery and response, escalation, and failure
- Broadcast messages to large audiences
- Messaging configured based on event types and severity, staff roles, and tasks
- Security access controlled by password protection and role authorization
- Integrated with and powered by PAR3 Envoy WorldwideTM

